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Suspending/Unsuspending a Web Hosting Order

Order Suspension is a useful feature available to Resellers of HebeiDomains.com. In this status, the Order remains in the database but is Inactive. The functionality associated with it cannot be used, and no one can make any modifications to the service unless it is Unsuspended.

Follow the steps below to Suspend / Unsuspend a Web Hosting Order:

  1. Login to your Control Panel, search for the domain name for which you have purchased this Web Hosting Order and proceed to the Order Details view. Click here to read how >>
     
  2. Here, click on the Suspend/Unsuspend Button in the lower toolbar.
     
    1. If you wish to Suspend the Service, you need to select the check-box and enter the reason for Suspension.
       
    2. For Unsuspending, simply unselect the check-box.
       
  3. Click on Update.
     
IMPORTANT

In order to complete the action in case of Linux Hosting, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, Suspension/Unsuspension process might take upto 20 minutes for completion.

 

Created on:  
Jan 3, 2006 1:24 PM  GMT
Last Updated on:   Jul 28, 2009 10:51 AM  GMT
 
Answer Suspending/Unsuspending a Web Hosting Order